Question 1

What will my contract dates be? When can I move in/move out?

Accepted Answer

FOUND books all reservations by the semester with both 9 and 12 month options:

Fall 2026:
Coming Soon

Question 2

How much is the total for my stay?

Accepted Answer

If you plan on staying with us during the school year, please see our term totals below:

Pricing above does not include $500 non-refundable move-in/move-out fee or $250 Membership Fee

Daily rates are calculate by taking the Monthly rent / 30 Days as we take business months.

Question 3

How do I make a reservation?

Accepted Answer

To complete a reservation, please follow the steps below:
 
	1. Complete online application registration and $80.00 application fee

• Approval takes up to 5 business days

2. Sign License Agreement
 • Upon approval, you will receive a conditional offer via email to sign a housing license agreement. 
    • Due to high demand, housing license offers expire within 48 - 72 hours from the date of the initial offer.
    • NOTE: If you miss your signing deadline, please contact us again and if the room is still available, we will resubmit a new offer.
 
	3. Complete Reservation Fees:
 • Pay a security deposit equal to one full month of rent.  This deposit is refundable at the expiration of your license agreement, and is held as collateral for the reservation, damage, cleaning, etc.
 • Pay membership fee of $250 (non refundable).
 
	4. Reservation Complete!

Question 4

What documents do I need to provide on my application?

Accepted Answer

Eligibility:
 
 • Proof of Enrollment Letter from a College University, or Educational Program
 • Photo ID, State or Passport (if International provide F1 or I-20 Visa)
 
Financial Eligibility:
 
 • Self Qualify – pass a credit & background check, provide proof of income / financial aid funds = 2x value of term contract
 • Qualify With Guarantor – Guarantor passes a credit & background check, provide proof of income / financial aid funds = 2x value of term contract

Question 5

What is the $250 membership fee for?

Accepted Answer

This membership fee allows us to provide thoughtful services and unlimited access to all common areas. Every resident is required to pay a membership fee in order to reside with us. The fee will be a one time charge and it will be charged upon signature of any license agreement.

Question 6

Can I choose my roommate?

Accepted Answer

Yes – you may enter your preferred roommates name on the application.  Once both students have submitted an application you will be matched together based on name you have entered in the roommates field.

Question 7

What is the move in process?

Accepted Answer

To move in, residents are required to follow the steps below:
 
	1. Complete 1st Months Rent:
 • 1 month prior to move in, we will post your first months rent and send an email with payment instructions.  1st months rent is required to be paid in advance, so we can provide a seamless move in process.

2.Complete Move In Information Tab on Resident Portal
 • Prior to move in, all residents are required to acknowledge building and handbook policies, certify covid-19 vaccination and choose a move in time / slot.
 • After the move in acknowledgements are complete, you will receive a notification with your assigned room number, your move in appointment info, as well as your roommates basic contact info (if you apply for a shared room).

3. Prepare for Move In Complete!

Question 8

I don’t need the room for the entire period. Can the rate be prorated for the weeks I won’t be there?

Accepted Answer

No, unfortunately we do not offer any prorated room rates outside of the contracted dates

Question 9

After reserving my room, when do I receive information about check-in, what to bring, etc?

Accepted Answer

You will also receive an email from FOUND providing you with all of the information you need a couple of weeks before your move-in date.

Question 10

What forms of payment are accepted?

Accepted Answer

We accept all major credit and debit cards.

Question 11

What is the cancellation policy?

Accepted Answer

To ensure the integrity of your reservation, all cancellation requests MUST be received by FOUND Study through DocuSign or sent via certified or registered mail (to Leasing Office, 569 Lexington Ave, 10022) and Your request MUST be processed by DocuSign or via email/fax by 11:59 pm, New York City Time, or postmarked on or before the cancellation deadlines set forth below to be eligible for a refund. Cancellation requests processed or postmarked after the deadline or sent via a different method will result in NO REFUND of monies paid as well as collections proceedings.

Cancellation deadlines by semester:
a. Fall Only Reservations - July 1st
b. 9 and 12-month Reservations- July 1st
c. Spring Only Reservations- Nov 1st
d. Summer Only Reservations - April 1st

Cancellations received or postmarked after the deadline will NOT receive refunds and the client will be responsible for the full cost of the reservation pursuant to the License Agreement. If there is a guarantor on the license agreement, the guarantor will also be responsible to guaranty payment pursuant to the License Agreement and the Guaranty. The client also understands that the Membership Fee is NON-REFUNDABLE and NON-TRANSFERABLE.

All refunds are processed via check within 8-10 weeks and mailed to the client.

Question 12

Can I use financial aid to pay for housing?

Accepted Answer

You can speak with your school when applying for financial aid, and let them know that you will need funds for living expenses. Since financial aid is typically paid to you directly, You need to coordinate how the funds get from your school/other third party to FOUND Study.  A security deposit payment, membership fee, and 1st months rent payment is required to be paid before move in.

Now open: FOUND Financial District! Book now for all Semesters!

LOCATIONS

917- 551-5588

Still have questions?